Online Training Sessions and Resources

Training Overview

The ShotSpotter Training Team
The Training Team consists of law enforcement professionals with over 40 years of experience. Our mission is to make the customer as successful as possible. We do this through continued and on-going support to help you learn how to get the most benefit from the services we offer. All the training modules we offer are included in the price of the service, so never hesitate to request training if your agency is in need.

Online Training Sessions

  • Customer Success Training Bulletins
  • Video Training Sessions
  • PowerPoint Training Presentations
  • ShotSpotter Training Suite 2018 Summary
  • ShotSpotter Prosecutor/District Attorney Resource Information 2014

Training Courses – Online Training Sessions
Topics include;

  • ShotSpotter Flex Alert Consoles Basics – Call Taker and Mobile Views
  • ShotSpotter Flex Investigator Portal Basics
  • Investigations using the Investigator Portal
  • Crime Analysis using the Investigator Portal
  • ShotSpotter Respond
  • ShotSpotter Dispatch (coming soon)

The following Training Materials are downloadable with a username and password:

  • Training Slides and “Cheat Sheets” (22MB)
  • Mobile Refresher Video (14MB)
  • D.A. Resources (4MB)
  • Training Bulletins (5MB)
  • Investigator Portal Videos (98MB)
  • ShotSpotter Respond
  • ShotSpotter Dispatch (coming soon)

Click here to download the documents.
If you need the username/password, please contact Ed Flosi.

ShotSpotter Respond Training Documents
If you need the username/password, please contact Ed Flosi.

Contact Training

Ed Flosi: (510) 299-9257:

Doris Cohen: (408) 470-8732: