SHOTSPOTTER INVESTIGATE™

Smarter Case Management that Helps Improve Clearance Rates

Proven and secure cloud-based case management software empowers law enforcement agencies to investigate crime more efficiently and effectively

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The Challenge for Law Enforcement

Traditional Case Management Systems are Limited

Paper-based processes, homegrown systems and under-powered RMS modules lack the key case management functionality you need to get serial offenders off the streets and bring closure to victims and families. Give your agency the tools it needs to capture, track, collaborate and solve investigations by automating case management with ShotSpotter Investigate.

ShotSpotter’s Innovative Approach to Case Management

Organize & Store Information

Organize and store case information in one structured, secure and searchable digital case folder.

Detect with Analytical Tools

Detect relationships between people, places and evidence with analytical tools to solve cases faster.

Share and Receive Alerts

Collaborate with your department, other agencies and prosecutors, and get notified when additions are made to your case folder.

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Guide different types of investigations with pre-configured and customizable checklists of action items.

Provide Supervisors with the Data They Need

Manage staff caseload, see case status and get data for internal briefings with supervisory reports.

How ShotSpotter Investigate Works

<strong>1. Capture Everything in One Place</strong>

Easily create digital case folders and document investigative activities, scene details, observations, videos, images, notes and other attachments into one central source of truth.

1. Capture Everything in One Place Easily create digital case folders and document investigative activities, scene details, observations, videos, images, notes and other attachments into one central source of truth.

Capture Everything in One Place

<strong>2. Organize Instantly</strong>

Automatically create a searchable, chronological case index and guide investigations with pre-configured, customizable checklists to ensure consistency with agency standards.

2. Organize Instantly Automatically create a searchable, chronological case index and guide investigations with pre-configured, customizable checklists to ensure consistency with agency standards.

Case Chronology List

<strong>4. Get Courtroom-Ready</strong>

Automatically route casework through approval processes and develop interactive presentations for court via case folder dashboard.

4. Get Courtroom-Ready Automatically route casework through approval processes and develop interactive presentations for court via case folder dashboard.

Case Folder Dashboard

Shotspotter Investigate Impact

Impact on Homicide Case Clearance Rate

ShotSpotter Investigate Metro PD

Is Your Case Management Software as Smart as ShotSpotter Investigate?

  • Case Chronology
  • Link Analysis
  • Property and Evidence
  • Confidential Informant Management
  • Criminal Enterprise Management
  • Tip Corroboration
  • Organized Crime Ring Insights
  • Collaboration Tools
  • Active Case Load
  • ShotSpotter Respond Integration
  • NIBIN Lead Management
  • Publish Case for DA
  • Audit Trail
  • Unlimited Users
  • Mobile Ready
  • Secure and Compliant
  • 24/7/365 Support

ShotSpotter Investigate Frequently Asked Questions

What is ShotSpotter Investigate?

ShotSpotter Investigate is a leading case management solution that helps law enforcement agencies achieve higher clearance rates*, especially for violent crimes. The cloud-based system enables agencies to better capture, track, analyze and collaborate on investigations enabling them to be more efficient and effective. The system creates a single, secure digital case folder for each case and can be used from the office or the field. (*a measure of cases solved by police)
  • Improve clearance rates to reduce crime and reduce repeat offenders
  • Enhance communications with crime victims and witnesses to better serve and protect
  • Strengthen collaboration among the investigative team for better efficiency
  • Create transparency that builds trust with the community with Internal Investigations and Professional Standards reporting
  • Optimize caseload to improve detective performance and job satisfaction
  • Ensure Tips and Leads receive proper follow-up and never slip through the cracks
  • Enable management insight into investigations and improve organizational intelligence
  • Build stronger cases identify underlying relationships with link analysis
  • Illustrate lengthy investigation timelines and case chronology
  • Leverage NIBIN lead management to solve gun-related crimes
The system centers around 4 key components:
  • Incidents – provides for field-based reporting of events, field intelligence, tips, complaints and management of property and evidence associated with those incidents.
  • Investigations – includes all the functionality and workflow to follow-up on crime related incidents with in-depth investigations.
  • Intelligence – allows agencies to collect and disseminate intelligence, monitor criminal enterprises and groups such as narcotics rings, domestic terror groups, crime gangs, and manage confidential informants − all in conformance with national standards.
  • Interactions – provides integrated Citizens Portal web pages that work with an agency’s existing website to keep the community better informed and allow citizens to submit complaints, tips, and leads.
The company offers ShotSpotter Respond, unique gunshot detection technology that enables law enforcement to proactively address gun violence and arrive at a scene within minutes, saving lives and building community trust in the process. ShotSpotter also offers ShotSpotter Connect, patrol management software that strategically directs patrol units on a shift-by-shift basis to the areas of highest crime risk based on AI-driven analysis. The service also gives command staff better information about the location and activities of their patrol resources. In the last few years, ShotSpotter has taken its market-leading gunshot detection technology and adapted it to help protect America’s campuses and universities with SecureCampus as well as corporations, government buildings, hospitals and highways with SiteSecure.
There is a tiered annual subscription fee based on the size of the agency that includes 24x7x365 customer support and best practices consulting assistance. There is also a one-time set up fee that includes provisioning the account, agency data integrations if needed and training, etc.

Improve Your Clearance Rate
with ShotSpotter Investigate

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