Senior Vice President, Operations
Joe Hawkins brings over 25 years leadership experience and expertise in software product development, service delivery, and operational excellence from the digital media, internet/web services, commercial software, and telecommunications industries to ShotSpotter. Most recently, Hawkins was Vice President of Operations for Netpulse, the leading provider of personalized digital entertainment services to the fitness industry. Prior to that, he was Senior Vice President of Operations & Media Solutions for Premier Retail Networks (PRN), where he oversaw network deployment & operations, media management and production engineering services, and customer & technical support for the world's largest out-of-home digital media network at retail, spanning 6500 locations across the U.S.
Before joining PRN, Hawkins was Director of QA & Engineering Services for Jeeves Solutions, the enterprise software division of Ask Jeeves (now Ask.com). In this role he led the development and release of JeevesOne, the company’s first packaged, enterprise software product for Global 2000 companies. Earlier roles included VP Engineering and Operations at Inquisit, an early web startup, and Director of Software Development at Knight-Ridder Information, Inc.
Hawkins started his career at Pacific Bell, where he held a number of positions including rollout of large computer systems across California and Nevada, leading software development teams in the area of network provisioning and maintenance. He also served as Technical Director of the Advanced Systems Group, leading applied R&D of knowledge-based systems and AI-related technologies.
Joe is a graduate of the University of California at Berkeley.