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Sales Development Rep (SDR)

Are you an energetic, highly motivated Sales Development Rep with a strong ability to make key connections? We’re looking for team player who can confidently lead appointment setting efforts to drive pipeline.

The Sales Development Representative will generate net-new sales opportunities by prospecting into government agencies and health care organizations; as well as support re-engagement efforts for accounts which have disengaged. The successful SDR will also support company goals by building outreach campaigns around events, webinars, and other marketing programs. Reporting to the Director, Demand Generation in Newark, CA; this role involves a mix of inbound and outbound campaigns to include calls, emails, and creative campaigns (e.g. Direct Mail, InMail) to ensure high touch rate for prospects.

Job Responsibilities

  • Identify and research target prospects and execute outreach campaigns
  • Work closely with Account Executives to execute campaigns in support of territory plans
  • Outbound prospecting to target accounts through account and contact research
  • Inbound lead qualification and follow up from marketing events, conferences, trade shows, email campaigns and website inquiries
  • Educate prospects on ShotSpotter’s solutions through calls, emails, and web presentations
  • Create new pipeline, nurture engaged early stage prospects and support sales acceleration goals
  • Schedule initial meetings as well as help move opportunities through the pipeline
  • Manage and log all activity in Salesforce.com
  • Track individual metrics and report data to director and management team on a regular basis


Our Ideal Candidate

  • Positive contributor, who seeks out opportunities to drive business results
  • Brings a proven track record of setting meetings and tracking outreach in a CRM
  • High energy, innovative, proactive, hands on, and resourceful
  • Professional acumen with the ability to build strong rapport with others
    Successfully manages shifting priorities and works independently in a fast-paced, environment
  • Excellent verbal and written communicator
  • Entrepreneurial spirit


Required Experience

  • Bachelor’s (BA/BS) degree
  • 1-2 years of corporate experience carrying a quota
  • Understanding of Salesforce (or similar CRM tools)
  • Strong project management skills


Preferred Experience and Attributes

  • Experience in SaaS company that sells an enterprise subscription with complex sale
  • Knowledge of marketing automation tools including HubSpot is a plus
  • Software sales or healthcare experience is a plus
  • Spanish proficiency for certain US and Latin American opportunities

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ShotSpotter at +1.510.794.3183 or careers@shotspotter.com for assistance.