ShotSpotter Blog

Is Your Crime Analysis Program Robust Enough for 2021?

Police departments around the country are struggling to manage the large amounts of data they collect each day. In this blog, we discuss how a crime analysis program can help.

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June 16, 2021
By: Joel Vargas

Police Patrol Software: 5 Essential Features That Minimize Bias & Maximize Crime Deterrence

How can PDs create a bigger and better impact with fewer resources and more outside pressure? By deploying police patrol software that does these 5 things.

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June 07, 2021
By: Wendy Ethridge

ShotSpotter CEO Ralph Clark on Accuracy and Our Commitment to Reducing Gun Violence

To our ShotSpotter Customers and Communities: Over the past 25 years, ShotSpotter has been at the forefront of providing tools that have proven to help protect some of our most vulnerable communities. Our acoustic gunshot detection service quickly identifies, locates and alerts police to criminal gunfire. Without these alerts, police are left hoping for a […]

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May 04, 2021
By: Ralph A. Clark

Police Patrol Strategies: 4 Tips for Improving Outcomes

Tight budgets, recruitment challenges and community accountability have made patrol management increasingly difficult. In this post, we discuss 4 actions agencies can take to improve patrolling outcomes. 

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March 31, 2021
By: Tom Rizzi

Police Records Management Systems vs. Case Management: What’s the Difference?

If you’re only using an RMS for your police operations, you’re losing key functionality when it comes to your investigations. In this blog, we discuss the difference between an RMS and a true case management system, and why you need both.

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March 21, 2021
By: Mike Cunningham

A Guide to Conducting Bifurcated Police Use of Force Investigations

Use of force investigations are complex and require both criminal and administrative case folders. In this blog, we discuss the nuances and best practices for conducting bifurcated investigations that are both thorough and compliant.

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February 01, 2021
By: Mike Cunningham

Police Use of Force Incidents: 6 Review Guidelines

When police use of force incidents occur, it’s important to comprehensively document them. But once you do, you can’t just file away the report without any follow-up. In this blog, we discuss 6 important guidelines to follow when reviewing use of force reports.

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July 07, 2020
By: Mike Cunningham

Police Use of Force Reports: 4 Key Documentation Standards

A use of force report is a critical piece of documentation that shouldn’t be taken lightly by field officers and supervisors alike – no matter the severity of the incident. In this blog, we cover 4 high-level standards to follow when putting these reports together.

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June 22, 2020
By: Mike Cunningham

Social Distancing & Policing During COVID-19

Due to the nature of a police officer’s job, social distancing looks a bit different than your average citizen situation. While always maintaining a high level of situational awareness, here are a few different scenarios and recommended protocols to follow in the field.

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May 29, 2020
By: Ed Wallace

How Law Enforcement Operations Can Adapt to COVID-19

The coronavirus (COVID-19) outbreak has hit the United States hard: we now have the most cases in the world. And law enforcement agencies who are on the front lines are seeing this virus take a toll on their workforce. Members are increasingly testing positive for COVID-19, while others are being quarantined due to exposure.

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March 30, 2020
By: Mike Cunningham & Ed Wallace

Protecting Law Enforcement Officers During the Coronavirus

The coronavirus (COVID-19) outbreak is here in the U.S., and there are reports of law enforcement officers testing positive. In New York City, there has been an increase in confirmed sick reports and exposures related to the virus at police and correction departments.

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March 23, 2020
By: Ed Wallace

How the Coronavirus Impacts Law Enforcement Continuity of Operations

The new Coronavirus (COVID-19) outbreak is shaping up to be a serious situation as the number of reported cases and deaths continues to climb. The most important thing is that citizens, healthcare professionals, governments and law enforcement alike stay informed and prepared. In this blog, we take a deeper dive into the virus’ impact on law enforcement and Continuity of Operations (COOP).

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March 11, 2020
By: Ed Wallace

How to Balance Investigator Caseload: 3 Considerations

Investigation caseload is a never-ending battle. Whether crime is up or down, cases never wait for your investigative unit to have more bandwidth. In this post, we’ll cover three important considerations for balancing caseload more effectively.

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February 20, 2020
By: Mike Cunningham

6 Factors That Slow Down a Law Enforcement Investigation

Police and law enforcement organizations face more challenges than ever before when it comes to building, tracking and clearing cases. In this post, we examine six underlying factors that slow down an investigation – and what can be done to speed things up.

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February 11, 2020
By: Mike Cunningham

How to Increase Police Clearance Rates: 8 Key Areas

Law enforcement agencies need a holistic approach that incorporates – at the very least – these eight keys to address clearance rates.

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January 27, 2020
By: James Belrose

Police Case Management: Top 6 IT Problems

Police case management in the digital age has never been more important. But it’s also a significant pain point for an agency when it comes to development, implementation and maintenance. In this post, we’ll take a look at the six biggest IT hurdles to case management software and how departments can overcome them with a cloud-based solution.

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December 19, 2019
By: Mike Cunningham

How to Earn (and Maintain) Law Enforcement Subject Matter Expertise

Many in the law enforcement and emergency responder community – including police and fire departments, hazardous materials, emergency medical services, medical examiners and urban search and rescues – consult with subject matter experts (SME) on the job and eventually become one themselves post-retirement.

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November 21, 2019
By: Ed Wallace

4 Steps for Managing Crime Tips & Leads More Accurately

In this post, we’ll highlight 4 steps police and law enforcement organizations can follow to more accurately capture and manage tips and leads.

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October 22, 2019
By: James Belrose

The State of Policing in America: Lawlessness Needs to End

How did we get to this point in our nation where people believe they can get away with such lawlessness? How did lawlessness become so empowered? Well, there’s plenty of blame to go around.

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October 16, 2019
By: Ed Wallace

Life After Law Enforcement: Career and Retirement Options

In addition to serving our communities, we must always be thinking of how we support our families, which means we can’t lose sight of what we plan to do after the job. In this post, I’ll discuss various career and retirement options, so you can move forward with your life.

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September 16, 2019
By: Ed Wallace

What is Criminal Intelligence Database Software?

How can law enforcement efficiently capture tips to better inform the operational and investigative process? In this post, we’ll examine the importance of criminal intelligence database software and four key features your software must have.

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September 05, 2019
By: Mike Cunningham

Police Officer Safety & Wellness: We Need to Focus on Mental Health

Seven NYPD officers have taken their own life in 2019, as of July 27, 2019. And back in June, Chief Terence Monahan of the NYPD responded to another suicide with a disturbing fact: approximately 100 law enforcement officers across the nation had also taken their own lives to date. This is a national epidemic.

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August 01, 2019
By: Ed Wallace

Protecting First Responders & Civilians: Why We Need the VCF [Opinion]

In February 2019, the September 11th Victims Compensation Fund (VCF) announced that they were running out of funding and will have to cut payouts to victims. Resources are dwindling, but the number of victims claiming for family member deaths and toxin-related illnesses is still growing. What is going on, and what can be done to prevent further damage?

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July 19, 2019
By: Ed Wallace

Facial Recognition Software for Fighting Crime: To Ban or Not to Ban

Today, law enforcement has a wide variety of technology tools at their disposal to help investigate, and sometimes even thwart, a crime. One of those tools, Facial Recognition Software (FRS), has been getting a lot of attention as of late. Much of this attention is due to San Francisco’s Board of Supervisors’ recent ban, preventing police from using this technology. Why?

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July 11, 2019
By: Mike Cunningham

3 Features Your Law Enforcement Case Management Software Must Have

Police investigations are the engine of the criminal justice system. They help investigators build the case in the field and prosecutors make the case in the courtroom. But none of this is possible without the right case management tools. In this post, we’ll look at 3 key features your law enforcement case management software must have.

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June 13, 2019
By: Mike Cunningham

Crime Scene Documentation: Work Smarter, Not Harder

The processes for documenting crime scenes have changed immeasurably in the last 30 years. But while it’s clear forensics has benefited from these changes, many CSIs have failed to keep up with advancements. In this post, we’ll examine why that is and how agencies can get smarter.

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May 14, 2019
By: Ed Wallace

A Law Enforcement Perspective: We Need More Than Gun Control Laws

Ed Wallace, retired First Grade Detective from the NYPD, offers his opinion on the state of gun control in the wake of mass shooting events.

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April 30, 2019
By: Ed Wallace

Revitalizing Collaboration in Public Safety Agencies

From body cameras and drones to facial recognition and artificial intelligence, public safety agencies are slowly overcoming the hurdles of procurement to realize the collaboration benefits technology has to offer – such as improved communication, public safety and crime-solving rates. But without the right software to unite everything into one cohesive system, agencies are falling short.

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April 23, 2019
By: Mike Cunningham

Addressing the Increase of Law Enforcement Fatalities

How many law enforcement officers would still have their lives today if they had been properly trained and equipped to perform tactical combat casualty care (TCCC)?

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March 25, 2019
By: Ed Wallace

Crime Scene Investigators Encountering Hazardous Materials

Those who worked at Ground Zero, the Fresh Kills Land Fill and the NYC Office of Chief Medical Examiner’s morgue were all needlessly exposed to a toxic cocktail of biologicals, chemicals, heavy metals and carcinogenic materials.

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February 11, 2019
By: Ed Wallace

5 Reasons Modern Law Enforcement Agencies Are Better at Investigation Case Management

Modern police departments can increase solvability, improve courtroom readiness and boost overall agency effectiveness. But only with the right approach to investigation case management. In this post, we’ll look at 5 things they do better than anyone else.

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January 31, 2019
By: Dan Leston

How Police Officers Can Help the Opioid Crisis

As the opioid crisis worsens law enforcement is increasingly called upon to intervene.

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January 14, 2019
By: Ed Wallace

How Better Forensic Science Standards Improve Criminal Investigations

While forensic practices have come a long way, work must be done to improve standards in order for law enforcement to conduct more efficient and trustworthy criminal investigations.

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December 04, 2018
By: Ed Wallace

Why Police Should Wear Body Cameras

As a critical source of record, body cameras can help connect the dots in the course of an investigation. But will political interests, privacy concerns and a few bad apples derail the conversation?

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October 22, 2018
By: Ed Wallace

Solving Crimes With a Case Management System: Putting Two and Two Together to Make One

Tattoos, birthmarks, height, weight, motor vehicle information … all of these seemingly minor details can actually make a big difference in whether a criminal case is solved or not.

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June 19, 2018
By: Tom Rizzi

A Successful Law Enforcement Tips and Leads Hotline: 3 Essential Elements

How do you lock down the management of a law enforcement tips and leads hotline? There are three big decision points that give an agency the best chance to properly setup a hotline and ensure it receives the solid information needed to create investigative successes.

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June 13, 2018
By: James Belrose

Fighting the Scourge of Blast Fishing

ShotSpotter has two environmental initiatives which have shown great technical promise – protecting rhinos in Africa from poaching and locating fish bomb blasts in the tropics. The poaching initiative will be discussed in another blog while protecting tropical reefs and communities from Blast Fishing is discussed here. Blast Fishing, scarcely known in Europe and North […]

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March 16, 2018
By: Dr. Robert Showen, Founder of ShotSpotter, Inc. and Clark Dunson, Senior Engineer, Sensor Systems