ShotSpotter Flex

There are two ShotSpotter Flex software clients:

  • ShotSpotter Flex Alerts Console
  • ShotSpotter Flex Incident & Reports Portal

Both clients are implemented as browser-installable Microsoft® Silverlight® applications and will run on any platform capable of running Microsoft Silverlight 4 or later which also has the hardware and connectivity described below. A web-based tool called the SST System Profiler, can provide an automated assessment of whether a particular computer is running the necessary software. Please contact SST Customer Support for instructions and access to this web-based tool. ShotSpotter Flex client software also requires network access to certain host names, services, and protocols. Further details can be found in the SST document FED-72-01 Hosts and Services Required to Use ShotSpotter Flex Clients, available from SST Customer Support.

Software Requirements

ShotSpotter Flex clients are fully supported by SST to run on Microsoft® Windows® XP SP2 or later or Windows 7 with Microsoft Silverlight® 4 or later installed. Although not officially supported, Flex clients will also run on other operating systems capable of running Microsoft Silverlight 4.

  Officially Supported Expected to Function
(not officially supported)
Operating System Microsoft Windows XP SP2 or SP3
Microsoft Windows 7 (incl. SP1)
Microsoft Windows Vista
Microsoft Windows 2000 SP4 w/KB 891861
Microsoft Windows Server 2008 or 2008 R2
Microsoft Windows Server 2003
Mac OS X 10.4.11 and later (Intel-based)
Web Browser
(must be in 32-bit mode)
Microsoft Internet Explorer 7 or later                Internet Explorer 6 (Windows 2003, XP, 2000 only)
Mozilla Firefox 3 or later
Apple Safari 3 or later
Google Chrome 4 or later
Silverlight Microsoft Silverlight 4 or 5 Microsoft Silverlight 4 or 5

Hardware Requirements

For Windows PCs:

  Recommended Required
Processor 1.6GHz 1.6GHz
RAM 1GB 512MB
Display UXGA (1600x1200) 32-bit XGA (1024x768) 32-bit
Sound Speakers Speakers
Internet Bandwidth 1mbps 256kbps

For Mac OS computers, although not officially supported:

  Recommended
Processor Intel Core Duo 1.83 GHz or higher
RAM 512MB
Display XGA (1024x768) 32-bit
Sound Speakers
Internet Bandwidth 1mbps