The SST Reviewed Alerts Service provides instantaneous assessment and qualification of gunshot alerts by a highly trained team of SST gunfire and acoustics experts, 24/7/365. The moment an explosive sound triggers an SST sensor, audio from the incident is immediately sent to the SST Incident Review Center via secure, high-speed network connections for real-time qualification. Within seconds, an SST professional reviewer analyzes audio data and recordings to confirm gunfire or explosions and sends the reviewed and qualified alert directly to the dispatch center, PSAP, mobile/patrol officers and any other relevant safety or security personnel.

Reviewed alerts include all of the critical data public safety needs to respond safely and effectively to gunfire incidents, including:

  • Precise location of gunfire, both latitude/longitude and street address
  • Number and exact time of shots fired
  • Shooter position, speed and direction of travel (if moving)
  • Gunfire incident history in the immediate area

Rather than relying on call-takers, dispatchers or field personnel to analyze alerts, the SST Reviewed Alerts Service moves that task to dedicated and experienced professionals. As a result, the gunfire alert and analysis system becomes more accurate and agency personnel work more efficiently and remain focused on their own critical areas of responsibility.

Benefits of expert centralized qualification

  • Faster, more accurate assessment of alerts
  • Higher degree of confidence in system among users 
  • Enhanced data integrity for crime and pattern analysis

SST’s team of expert reviewers has direct experience reviewing thousands of incidents captured by SST systems – the largest database of gunfire audio data available anywhere in the world. The SST Incident Review Center operates 24 hours a day, 365 days a year in a protected and fully redundant environment.