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The SST Reviewed Alerts Service provides instantaneous assessment and qualification of gunshot alerts by a highly trained team of SST gunfire and acoustics experts, 24/7/365. The moment an explosive sound triggers an SST sensor, audio from the incident is immediately sent to the SST Incident Review Center via secure, high-speed network connections for real-time qualification. Within seconds, an SST professional reviewer analyzes audio data and recordings to confirm gunfire or explosions and sends the reviewed and qualified alert directly to the dispatch center, PSAP, mobile/patrol officers and any other relevant safety or security personnel.
Rather than relying on call-takers, dispatchers or field personnel to analyze alerts, the SST Reviewed Alerts Service moves that task to dedicated and experienced professionals. As a result, the gunfire alert and analysis system becomes more accurate and agency personnel work more efficiently and remain focused on their own critical areas of responsibility.
SST’s team of expert reviewers has direct experience reviewing thousands of incidents captured by SST systems – the largest database of gunfire audio data available anywhere in the world. The SST Incident Review Center operates 24 hours a day, 365 days a year in a protected and fully redundant environment.