World Leader in Gunshot Detection



Reviewed Alerts Service

The SST Reviewed Alerts Service provides instantaneous assessment and qualification of gunshot alerts by a highly trained team of SST gunfire and acoustics experts, 24/7/365. The moment an explosive sound triggers an SST sensor, audio from the incident is immediately sent to the SST Incident Review Center via secure, high-speed network connections for real-time qualification. Within seconds, an SST professional reviewer analyzes audio data and recordings to confirm gunfire or explosions and sends the reviewed and qualified alert directly to the dispatch center, PSAP, mobile/patrol officers and any other relevant safety or security personnel.


Reviewed alerts include all of the critical data public safety needs to respond safely and effectively to gunfire incidents, including:

  • Precise location of gunfire, both latitude/longitude and street address
  • Number and exact time of shots fired
  • Shooter position, speed and direction of travel (if moving)
  • Gunfire incident history in the immediate area

Rather than relying on call-takers, dispatchers or field personnel to analyze alerts, the SST Reviewed Alerts Service moves that task to dedicated and experienced professionals. As a result, the gunfire alert and analysis system becomes more accurate and agency personnel work more efficiently and remain focused on their own critical areas of responsibility.


Benefits of expert centralized qualification

  • Faster, more accurate assessment of alerts
  • Higher degree of confidence in system among users
  • Enhanced data integrity for crime and pattern analysis

SST’s team of expert reviewers has direct experience reviewing thousands of incidents captured by SST systems – the largest database of gunfire audio data available anywhere in the world. The SST Incident Review Center operates 24 hours a day, 365 days a year in a protected and fully redundant environment.

 

“Evidence from the ShotSpotter system and the city's public safety video cameras has been used in 'hundreds' of cases since it was first installed four years ago, often corroborating other bits of evidence or assisting investigators with solid proof of people's whereabouts.”

-

  • Deputy Chief,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

-

  • Police Captain,
  • Montgomery, AL
“The more we expand [ShotSpotter], the more accurate it gets.”

-

  • Chief of Police,
  • Washington D.C.
“O ShotSpotter permite combater o crime com inteligência e facilita a integração dos diversos órgãos de segurança pública.”

-

  • Prefeito de Canoas,
  • Jairo Jorge (PT)
“We were getting things like 'in the backyard, ten feet back'. That allowed us to collect shell casings, evidence and also to respond very quickly to an incident where shots were fired.”

-

  • Chief of Police,
  • Gary, IN
“We get there sooner, which means we're more likely to catch the person responsible. For an injured person, it can be the difference between living and dying.”

-

  • Former Chief
  • Washington D.C.
“We saw, in the first 30 days, a 30% drop in complaints of shots fired.”

-

  • City Council Member,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

-

  • Police Captain,
  • Montgomery, AL
"We are creating omnipresence in the minds of the criminal community, which means they think the police presence is anywhere and everywhere."

-

  • Police Detective,
  • Saginaw, MI
"[ShotSpotter] is like having extra patrol officers on the street."

-

  • Mayor,
  • Rochester, NY
"Now when we pull up on a scene, we have 100 percent knowledge if there was actually a shot. It makes your approach different."

-

  • Chief of Police,
  • Washington, DC

ShotSpotter Flex

flex thumb