World Leader in Gunshot Detection



Product Updates

The following is a list of SST Product Update Release Bulletins. Please click each link to learn more.

ShotSpotter Flex

September 30, 2013 2013.1.1.29201: Access to Briefing Room and Stability Improvements
September 30, 2013 Release 2013.1.1.29201
August 27, 2013 Release 2013.1: Summer 2013
December 28, 2012 ShotSpotter Flex Update for Extremely High Volume Periods (e.g. New Year’s Eve)
October 25, 2012 Release 2012.3.2: System-Wide and Customer-Specific Messaging
July 06, 2012 Streamlined Alert Console, Printing and Upgrade Process for Flex Clients
June 25, 2012 New “Zero Downtime” Upgrade Process; Improved Flex Installation Experience
June 19, 2012 Release 2012.2.3: Bird’s Eye (Oblique) Imagery for International and Non-USGS Locations
June 05, 2012 Core Analysis Platform v7.6.9 (for ShotSpotter Flex)
May 23, 2012 Release 2012.2.2
March 06, 2012 Release 2012.2.1:  Enhanced Incident Details and Lists, 800x600 Mobile Touchscreen Support, and Othe
February 22, 2012 Release 2012.2: Real-Time Live Customer Support Chat Capability, Enhanced Reporting Features & Impro
January 11, 2012 Hotfix 3 to Release 2011.2.1
January 09, 2012 Hotfix 2 to Release 2011.2.1
January 06, 2012 Hotfix 1 to Release 2011.2.1
January 06, 2012 Hotfix 1 to Release 2011.2.1
January 03, 2012 Release 2011.2.1
January 03, 2012 Release 2011.2.1

ShotSpotter OnSite

June 05, 2012 Core Analysis Platform v7.6.9 (for ShotSpotter OnSite)
April 13, 2012 Core Analysis Platform v7.6 (for ShotSpotter OnSite)
“Evidence from the ShotSpotter system and the city's public safety video cameras has been used in 'hundreds' of cases since it was first installed four years ago, often corroborating other bits of evidence or assisting investigators with solid proof of people's whereabouts.”

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  • Deputy Chief,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
“The more we expand [ShotSpotter], the more accurate it gets.”

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  • Chief of Police,
  • Washington D.C.
“O ShotSpotter permite combater o crime com inteligência e facilita a integração dos diversos órgãos de segurança pública.”

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  • Prefeito de Canoas,
  • Jairo Jorge (PT)
“We were getting things like 'in the backyard, ten feet back'. That allowed us to collect shell casings, evidence and also to respond very quickly to an incident where shots were fired.”

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  • Chief of Police,
  • Gary, IN
“We get there sooner, which means we're more likely to catch the person responsible. For an injured person, it can be the difference between living and dying.”

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  • Former Chief
  • Washington D.C.
“We saw, in the first 30 days, a 30% drop in complaints of shots fired.”

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  • City Council Member,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
"We are creating omnipresence in the minds of the criminal community, which means they think the police presence is anywhere and everywhere."

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  • Police Detective,
  • Saginaw, MI
"[ShotSpotter] is like having extra patrol officers on the street."

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  • Mayor,
  • Rochester, NY
"Now when we pull up on a scene, we have 100 percent knowledge if there was actually a shot. It makes your approach different."

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  • Chief of Police,
  • Washington, DC

ShotSpotter Flex

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