- News & Events
Flex Server: 2012.2.2.20820 Alert Console: 2012.2.2.20820 Incident & Reports Portal 2012.2.2.20820 Reviewer Console: 2012.2.2.20820
Release 2012.2.3 of the cloud-based ShotSpotter FlexSM gunfire alert and analysis solution provides support for oblique aerial imagery (“Bird’s Eye View”) for international customers as well as in areas not yet covered by the US Geological Survey (USGS). The release also improves the handling of non-gunfire incidents which have been reviewed by SST Review staff.
Your ShotSpotter consoles will notify users automatically of the available upgrade:
shown above: Overhead (orthogonal) Imagery
shown below: Bird's Eye (oblique) Imagery
ShotSpotter Flex Server (build tagged 2012.2.3.20820)
ShotSpotter Flex Alert Console (console displays build 2012.2.3.20820)
ShotSpotter Flex Reviewer Console (console displays build 2012.2.3.20820)
ShotSpotter Flex Incident & Reports Portal (portal displays build 2012.2.3.20820)
SST Customer Support is available to all customers with valid ShotSpotter Flex Support contracts. You may contact SST Customer Support:
From either the ShotSpotter Flex Alert Console or the ShotSpotter Flex Incident & Reports Portal, look for the chat links:
or by following this link in any web browser:
Phone support is available Monday-Friday, 8:00 am to 5:00 pm Pacific Standard Time. Please contact our support team during these hours at: +1 (888) 274–6877, then dial option 4.
Email email@example.com. Please include as much detail as possible so we may better serve you quickly.