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You can reach SST personnel 24 hours a day, 7 days a week, 365 days a year in our Incident Review Center. If you are using ShotSpotter Flex software, just click any chat link button that looks like this:
Or, to chat right now, simply click this link now.
Phone support is available Monday-Friday, 8:00 am to 5:00 pm Pacific Standard Time. Please contact our support team during these hours at: +1-888-274-6877 ext. 4.
Email email@example.com. Please include as much detail as possible.