Chat Live on the Internet (24x7x365) 

You can reach SST personnel 24 hours a day, 7 days a week, 365 days a year in our Incident Review Center.  If you are using ShotSpotter Flex software, just click any chat link button that looks like this:

Or, to chat right now, simply click this link now.

By Phone

Phone support is available Monday-Friday, 8:00 am to 5:00 pm Pacific Standard Time. Please contact our support team during these hours at: +1-888-274-6877 ext. 4.

By Email

Email support@shotspotter.com. Please include as much detail as possible.