World Leader in Gunshot Detection



ShotSpotter Flex

ShotSpotter Flex is the most powerful and cost-effective gunfire alert and analysis service available, making comprehensive, real-time gunshot detection and location affordable for any public safety agency.


ShotSpotter Flex delivers all the critical incident and forensic data agencies need to do their jobs more effectively:
  • Real-time alerts for outdoor gunfire in coverage areas
  • Precise location anywhere within the coverage area including latitude/longitude and street address
  • Direction and speed of travel of one or more shooters
  • Exact time of each shot and potential number of shooters
  • Comprehensive database of incident history and data
  • Round-by-round post-incident forensic analysis to support investigators and prosecutors

ShotSpotter Flex streamlines the traditional financial and technological requirements of gunshot detection through its unique subscription service model. By eliminating the expense and complexity of a traditional technology purchase, ShotSpotter Flex makes it easier and more affordable than ever before to fight illegal gunfire and improve officer and community safety.

When gunfire occurs outdoors, ShotSpotter Flex sensors and software triangulate and pinpoint the precise location of each round fired within seconds. Detailed incident data is immediately sent to the SST Incident Review Center, our secure data processing and alert qualification facility. Immediately, an SST gunfire and acoustic expert further analyzes the data, qualifies the incident and sends a validated alert simultaneously to the 9-1-1 dispatch center or other Public Safety Answer Points (PSAP) and even directly to mobile and field personnel.

The highly trained and specialized team of gunfire and acoustic experts at the SST Incident Review Center has analyzed tens of thousands of gunfire and other explosive events captured by SST solutions. Their dedicated 24/7/365 expertise provides an instant assessment of all potential incidents, freeing up time that dispatchers and officers would otherwise spend analyzing alerts and providing agencies the level of data qualification they need to have complete confidence when dispatching based on alerts from ShotSpotter Flex. Drawing on their experience, SST experts are often able to add important situational intelligence to alerts, such as the possibility of multiple shooters and other critical data that can help personnel respond more safely and smartly.


Key Benefits of ShotSpotter Flex:
  • Subscription-based service with low upfront costs
  • Hosted, cloud-based service eliminates technology maintenance and administration requirements
  • Secure, centralized processing and qualified alerts optimize accuracy and confidence
  • Standards-based interoperability with CAD and other third-party systems
“Evidence from the ShotSpotter system and the city's public safety video cameras has been used in 'hundreds' of cases since it was first installed four years ago, often corroborating other bits of evidence or assisting investigators with solid proof of people's whereabouts.”

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  • Deputy Chief,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
“The more we expand [ShotSpotter], the more accurate it gets.”

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  • Chief of Police,
  • Washington D.C.
“O ShotSpotter permite combater o crime com inteligência e facilita a integração dos diversos órgãos de segurança pública.”

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  • Prefeito de Canoas,
  • Jairo Jorge (PT)
“We were getting things like 'in the backyard, ten feet back'. That allowed us to collect shell casings, evidence and also to respond very quickly to an incident where shots were fired.”

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  • Chief of Police,
  • Gary, IN
“We get there sooner, which means we're more likely to catch the person responsible. For an injured person, it can be the difference between living and dying.”

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  • Former Chief
  • Washington D.C.
“We saw, in the first 30 days, a 30% drop in complaints of shots fired.”

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  • City Council Member,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
"We are creating omnipresence in the minds of the criminal community, which means they think the police presence is anywhere and everywhere."

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  • Police Detective,
  • Saginaw, MI
"[ShotSpotter] is like having extra patrol officers on the street."

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  • Mayor,
  • Rochester, NY
"Now when we pull up on a scene, we have 100 percent knowledge if there was actually a shot. It makes your approach different."

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  • Chief of Police,
  • Washington, DC

ShotSpotter Flex

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