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ShotSpotter's Commitment to Online Privacy
ShotSpotter team members follow strict internal procedures to safeguard the security and integrity of personal information. Information submitted by website visitors, via online forms or other means, are collected by ShotSpotter and handled in a secure fashion.
How ShotSpotter Uses Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted. Personal information is accessible only by employees that have been granted permission by ShotSpotter to view and use the information.
Information that ShotSpotter May Collect Online
ShotSpotter collects personal information only when submitted by the visitor. Information may include, but is not limited to names, postal and e-mail addresses, phone and fax numbers, and comments. ShotSpotter websites DO NOT collect billing information.
About Website Logs
ShotSpotter's website logs store certain kinds of site usage data, such as ISP names, IP addresses, and pages visited. This type of standard information is gathered by most ISPs, and is a common practice. Collected information cannot be used to personally identify the individual site visitor. In some cases where the visitor's ISP name contains a company or agency name, it may be possible for reviewers of site information to determine the organization or entity from which the visit originated. This information is used by our internal staff only. See "How Information May Be Shared" below.
A cookie is a small amount of data, stored on your hard drive, that allows a website to "remember" you. ShotSpotter sites may use non-identifying cookies to provide customized content. You can still use ShotSpotter sites if your browser is set to reject cookies. However, your experience may differ from visitors with cookies enabled. Our cookies do not generate personal data, do not read personal data, and are never tied to anything that could be used for personal identification.
How to Update or Remove Information
Visitors can opt out of all ShotSpotter communications by contacting us with "Unsubscribe" in the comment box. Alternatively, all formal communications include a link near the bottom of email communications with an "update" link. This link can be used to update information or opt out of specific mailings. Information will be removed within 48 hours.
How Information May Be Shared
ShotSpotter will never sell, rent, or otherwise share visitor information with any third party. Visitor behavioral data and non-personal information may be shared with vendors to enhance online features and privacy.
ShotSpotter may also release information under the following circumstances: