World Leader in Gunshot Detection



Privacy Policy

ShotSpotter, Inc. ("ShotSpotter", "The Company") is dedicated to the privacy and ethical use of all information gathered from visitors to the company's internet sites, including the www.sst-inc.com website, its dependent pages, and subsites. What follows is ShotSpotter's official online privacy policy.

ShotSpotter's Commitment to Online Privacy
ShotSpotter team members follow strict internal procedures to safeguard the security and integrity of personal information. Information submitted by website visitors, via online forms or other means, are collected by ShotSpotter and handled in a secure fashion.

How ShotSpotter Uses Information Collected Online 
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted. Personal information is accessible only by employees that have been granted permission by ShotSpotter to view and use the information.

Information that ShotSpotter May Collect Online 
ShotSpotter collects personal information only when submitted by the visitor. Information may include, but is not limited to names, postal and e-mail addresses, phone and fax numbers, and comments. ShotSpotter websites DO NOT collect billing information.

About Website Logs
ShotSpotter's website logs store certain kinds of site usage data, such as ISP names, IP addresses, and pages visited. This type of standard information is gathered by most ISPs, and is a common practice. Collected information cannot be used to personally identify the individual site visitor. In some cases where the visitor's ISP name contains a company or agency name, it may be possible for reviewers of site information to determine the organization or entity from which the visit originated. This information is used by our internal staff only. See "How Information May Be Shared" below.

About Cookies
A cookie is a small amount of data, stored on your hard drive, that allows a website to "remember" you. ShotSpotter sites may use non-identifying cookies to provide customized content. You can still use ShotSpotter sites if your browser is set to reject cookies. However, your experience may differ from visitors with cookies enabled. Our cookies do not generate personal data, do not read personal data, and are never tied to anything that could be used for personal identification.

How to Update or Remove Information
Visitors can opt out of all ShotSpotter communications by contacting us with "Unsubscribe" in the comment box. Alternatively, all formal communications include a link near the bottom of email communications with an "update" link. This link can be used to update information or opt out of specific mailings. Information will be removed within 48 hours.

How Information May Be Shared 
ShotSpotter will never sell, rent, or otherwise share visitor information with any third party. Visitor behavioral data and non-personal information may be shared with vendors to enhance online features and privacy.

ShotSpotter may also release information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
  • Where our records indicate a visitor may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

Updates to Privacy Policy
ShotSpotter can modify this privacy policy at any time. The most up to date privacy policy will be posted on the ShotSpotter website, accessible by clicking the “Privacy Policy” link on any page.

Questions or Requests Regarding ShotSpotter Privacy Policy 
All questions or requests regarding ShotSpotter's privacy policy can be submitted by contacting us with "Privacy Policy" in the comment box.


“Evidence from the ShotSpotter system and the city's public safety video cameras has been used in 'hundreds' of cases since it was first installed four years ago, often corroborating other bits of evidence or assisting investigators with solid proof of people's whereabouts.”

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  • Deputy Chief,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
“The more we expand [ShotSpotter], the more accurate it gets.”

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  • Chief of Police,
  • Washington D.C.
“O ShotSpotter permite combater o crime com inteligência e facilita a integração dos diversos órgãos de segurança pública.”

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  • Prefeito de Canoas,
  • Jairo Jorge (PT)
“We were getting things like 'in the backyard, ten feet back'. That allowed us to collect shell casings, evidence and also to respond very quickly to an incident where shots were fired.”

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  • Chief of Police,
  • Gary, IN
“We get there sooner, which means we're more likely to catch the person responsible. For an injured person, it can be the difference between living and dying.”

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  • Former Chief
  • Washington D.C.
“We saw, in the first 30 days, a 30% drop in complaints of shots fired.”

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  • City Council Member,
  • Minneapolis, MN
“[ShotSpotter] is one of the most vital pieces of policing tools that any police department can have.”

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  • Police Captain,
  • Montgomery, AL
"We are creating omnipresence in the minds of the criminal community, which means they think the police presence is anywhere and everywhere."

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  • Police Detective,
  • Saginaw, MI
"[ShotSpotter] is like having extra patrol officers on the street."

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  • Mayor,
  • Rochester, NY
"Now when we pull up on a scene, we have 100 percent knowledge if there was actually a shot. It makes your approach different."

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  • Chief of Police,
  • Washington, DC

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