SST maintains the largest database of gunfire audio data available anywhere in the world. The Real-Time Incident Review Center provides instantaneous assessment and qualification of gunshot alerts by a highly trained team of SST gunfire and acoustics experts.
After an explosive (or impulsive) sound triggers enough ShotSpotter sensors that an incident is detected and located, audio from the incident is sent to the SST Incident Review Center via secure, high-speed network connections for real-time qualification. Within seconds, an SST professional reviewer analyzes audio data and recordings to confirm gunfire or explosions. The qualified alert is then sent directly to the dispatch center, PSAP, mobile/patrol officers and any other relevant safety or security personnel.
SST’s team of expert reviewers has direct experience reviewing thousands of incidents captured by SST systems. Reviewed alerts help law enforcement respond safely and effectively to gunfire by providing:
SST’s incident reviewers hear thousands of gunfire incidents during their training, and each incident is presented to them from the perspective of multiple sensors. SST incident reviewers have heard and analyzed more acoustic gunfire incidents, from more perspectives, than quite literally anyone else in the world.
SST’s Real-Time Incident Review Center operates 24 hours a day, 365 days a year in a protected and fully redundant environment.